The Session series that will compriose of total 12 sessions with varied Topics identified to be delivered twice every month for India Talent Team. This series will cover key topics identified as areas for improvement based on call audits.

Bridging Gaps : Sales & Delivery

This training program was conducted to strengthen alignment between Sales and Delivery functions by equipping participants with actionable strategies in sourcing, screening, and coordinating recruitment efforts effectively. The session was designed to help participants move beyond process-level execution and adopt a more strategic, insight-driven approach to requisition management and candidate evaluation.

Enhancing Candidate Experience & Building Long-Term Talent Pipelines through Feedback and Continuous Improvement

  1. Understanding Candidate Experience
  2. Building Long-Term Talent Pipelines
  3. Feedback for Continuous Improvement
  4. Real-World Application & Open Discussion
  5. Action Planning & Team Commitments

Effective Call Closing & Final Decision Making

To understand the importance of effective call closing in recruitment. To learn best practices for call closing that align with business needs. To apply a structured decision-making process for final hiring decisions. To balance candidate experience with business objectives during decision-making.

Handling Career Transitions and Employment Gaps

This training is  about Navigating Career Breaks and Transitions to Identify Top Talent. This topic is particularly important for recruiters hiring for consulting and digital roles, as career transitions and gaps are increasingly common in today’s fast-changing job market. This session will provide strategies for assessing candidates with career gaps while ensuring a fair and thorough evaluation process.

Reducing Bias & Enhancing Call Engagement

Topic: Reducing Bias in Hiring and Enhancing Call Engagement

Agenda:

  • Understanding Bias in Hiring: Explore gender, age, and education biases.
  • Structured Interview Guides: Create bias-free, effective interview guides.
  • Using Scorecards Effectively: Evaluate candidates objectively using scorecards.
  • Tone and Enthusiasm: Practice using tone and engagement in interviews.
  • Clarity in Role Explanation: Communicate job roles and expectations clearly.
  • Handling Candidate Questions: Learn professional responses to candidate queries.

Behavioral and Skill-based Interviews

To understand the difference between behavioral and skill-based interviews, learn effective assessment techniques for both, and apply these methods in real-life interview scenarios. Participants will also develop strategies for asking questions that uncover key candidate traits.

Resume Evaluation

Agenda:

  • Greeting the candidate and outline the interview process.
  • Assess relevant experience, skills, and quantifiable achievements.
  • Verify formatting and ensure inclusion of key industry keywords.

Building Rapport and Active Listening

Call opening & introduction, engagement and pausing for responses, active listening and candidate questions.

Introduction to Screening and Communication

Importance of clear communication, understanding role and requirements, key takeaways from screening audit, sentence construction and clarity, call flow & structure.